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Agency Guide Overview

Everything our Agents need to know about our services, processes, and how we work together.

Auto Angels is a 100% volunteer-driven nonprofit organization with a single, heartfelt mission: to provide reliable transportation to individuals and families facing financial need. Every person who gives their time — from volunteer mechanics to coordinators — does so without pay, motivated entirely by a desire to help others move forward.

About Auto Angels

Auto Angels proudly partners with several nonprofit agencies whose clients include individuals experiencing homelessness, survivors of domestic violence, and others facing extreme financial need. Rather than serving the general public, we have made a deliberate choice to focus our limited volunteer resources exclusively on clients referred through our agency partners — ensuring that the people who need us most receive our full attention.

Our Two Core Services

We offer two primary ways to help your clients get — and keep — reliable transportation:

Donated Vehicle Program — qualifying clients may receive a donated, safety-checked vehicle at minimal cost.

Vehicle Service Program — clients who already own a vehicle can typically receive service (diagnosis, maintenance, and repairs) for only the cost of parts.

Agency Responsibilities

As an agency partner, the counselors play a vital role in making this program work. Here is what we ask of counselors:

  • Carefully evaluate clients before referral to ensure they meet eligibility requirements.
  • Provide client contact information promptly to the Benevolence Team when donated vehicles are available.
  • Verify client standing promptly when contacted by the Auto Angels Scheduler regarding service requests.
  • Encourage clients to honor their scheduled appointments and responsibilities.

Contact Us & Resources

We are always happy to answer questions and work alongside you to serve your clients well. Here is how to reach us:

  • General questions: info@autoangels.org
  • Upcoming service dates: Our website “Calendar” has most of our service dates and is intended to inform for Auto Angels volunteers. The Auto Angels Scheduler will inform clients of their service date.

Thank you for partnering with Auto Angels.
Together, we are putting people back in the driver’s seat — literally and figuratively.

Agencies